Careers at The Killeshin Hotel
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The Killeshin Hotel are an equal opportunities employer.
PURPOSE OF THE JOB
We are now seeking a Conference & Banqueting Supervisor for this busy hotel. The ideal candidate will have experience in a similar position within the hotel industry.
This is an important position reporting directly to the Conference & Banqueting Manager. The candidate will be responsible and accountable for providing guidance and instruction to Conference and Banqueting Guests in a helpful and professional manner.
Setting up, clearing down and cleaning of the Conference & Banqueting Centres and Meeting Rooms.
Ensure all guests receive a genuine, warm, friendly, courteous welcome during their stay.
To anticipate guests needs whenever possible to enhance quality service and in turn enhance guest satisfaction.
Ensure all guest queries are handled promptly and efficiently.
Ensure initiative in relation to the speedy resolution of guests queries or problems.
Report on all guest feedback to a supervisor or manager.
Carry out departmental standards in accordance with the SOP Manual.
Ensure hotel standards are achieved at all times.
Ensure that the highest possible standard of personal hygiene, dress, appearance, body language and conduct is maintained at all times.
Accept flexible work schedule necessary for uninterrupted service to hotel guests
Provide support where necessary in other areas of the hotel.
The following candidates must have the following for this position:
Available to work 5 out of 7 shifts per week, both week days and weekends.
Experience within a four star hotel in a similar role would be advantageous
Be courteous and focused on providing a consistently high standard of service.
Must be standards driven and detail orientated, with the desire to progress within the luxury market.
Must have the ability to lead, multi-task and make sound decisions in a fast paced environment.
Maintain a professional image at all times through appearance.
Must possess excellent communication and interpersonal skills.
Meals while on Duty
Discounts within our Leisure Club & Hotel Facilities
The position has an immediate start and salary is commensurate with experience.
Only those who are successful for Interview will be contacted.